APPLICATION OF THIS POLICY
(A MCI Company) called QFlooring recognizes the importance
of privacy and the sensitivity of Personal Information (as
defined below). QFlooring believes in protecting your privacy.
This policy outlines how we manage your Personal Information
and safeguard your privacy.
providing Personal information to us, you agree to the terms
of this policy. However, we are committed to continuous
improvement and value your input. We welcome your comments
and/or suggestions on improving this policy. If you have
any concerns, please write to our Privacy Officer at the
address in this policy under the caption "Need More
policy does not apply to the practices of companies or other
entities that QFlooring does not manage or control. This
policy does not apply to information regarding corporations
or other non-individuals.
following definitions are used solely for the purposes of
"Contact Information" means information to enable
an individual at a place of business to be contacted and
includes the name, position name or title, business telephone
number, business address, business email or business fax
number of the individual, but does not mean information
that is collected via a QFlooring Website or Online service
about an individual consumer who is a resident of California.
"Personal Information" means information about
an identifiable individual, excluding Contact Information,
and includes things such as gender, age, ethnicity, financial
and credit information, health information, consumer preference
information, customer profiles, ID numbers, and any other
data assigned to an individual.
"Summarized Data" means records which have been
stripped of information identifying individuals, and which
have been manipulated or combined to provide generalized,
OF PERSONAL INFORMATION
policy covers our treatment of Personal Information that
we collect, either through communications or interaction
we may have with you (such as e-mails, telephone conversations,
face-to-face or written correspondence) or through our website.
This policy also covers our treatment of any information
shared with us by third parties. Sometimes we may collect
Personal Information about you from other sources, provided
that such sources confirm to us that they are permitted
to share such information, such information is publicly
available or the collection is required or authorized by
law. Examples of collection from other sources include collections
- a government
agency or registry;
- a business,
trade, or professional organization;
- your accountant;
- an employment
agency or your current or previous employer.
OF PERSONAL INFORMATION
may collect and use your Personal Information for the following
to administer and build your QFlooring
to market new services and products
that we believe will be of interest to you;
to collect a debt owed to QFlooring
or its agents; or to pay a debt owed by QFlooring;
to help us make credit decisions
about clients, prevent fraud, check the identity of
new clients and prevent money laundering;
to help us make a decision with
respect to employment or an appointment with QFlooring;
as required or authorized by law.
OF PERSONAL INFORMATION
does not and will not sell, rent, share or disclose your
Personal Information without first receiving your permission
or as disclosed in this policy. Under certain circumstances,
QFlooring will disclose your Personal Information:
when we are required by law to disclose Personal Information,
where commercially practicable we will use contractual or
other arrangements to protect Personal Information disclosed
to third parties.
may also use your Personal Information to generate Summarized
Data for internal use and for sharing with affiliates, subsidiaries,
advertisers and business partners. Your identity and Personal
Information will be kept anonymous in Summarized Data. Summarized
Data will be used for marketing and planning purposes.
providing Personal Information to us, you voluntarily consent
to the collection, use and disclosure of Personal Information
as specified in this policy. Without limiting the foregoing,
we may on occasion ask you to consent when we collect, use,
or disclose your Personal Information in specific circumstances,
in which case we may ask for your consent in writing although
in some circumstances we may accept your oral consent. Sometimes
your consent will be implied through your conduct with us
if the purpose of the collection, use or disclosure is obvious
and you voluntarily provide the information. In addition,
we may collect, use and disclose Personal Information without
your consent when we are required or authorized by law to
have the right to withdraw their consent to the collection,
use, or disclosure of Personal Information at any time,
except where that withdrawal would frustrate the performance
of a legal obligation by QFlooring. Upon reasonable written
notice given to QFlooring (address to Privacy Officer at
the address in this policy under the caption "Need
More Information?") all Personal Information held by
QFlooring that is identifiable to that individual will be
removed from our records and a notice of the impact of that
removal will be provided to the individual. Notwithstanding
the foregoing, if you withdraw consent, QFlooring nonetheless
reserves the right to retain, collect, use and disclose
Personal Information without your consent where we are permitted
by law to do so.
may wish to opt out of receiving certain information
or marketing and promotional material distributed by
QFlooring. You may do so by selecting the opt-out or
unsubscribe feature in our Online communications including
our online newsletter and product updates, or by writing
to QFlooring's Privacy Officer at the address in this
policy under the caption "Need More Information?".
time to time, QFlooring may engage a third-party marketing
agency to distribute advertisements to consumers who
have expressed an interest in receiving such material.
For this purpose, the marketing agency may use its own
distribution list. This list is not under QFlooring's
control nor is it shared with QFlooring. While QFlooring
takes steps to ensure that the marketing agency lists
only individuals who have provided their informed consent
for the marketing purpose, it is possible that the individual
may desire to opt-out from receiving further QFlooring
advertisements. In this case, the individual may send
his/her opt-out request in writing to QFlooring's Privacy
Officer (at the address noted above), providing enough
detail to enable the requester's identity to be confirmed.
Upon confirming the identity of the requester, QFlooring
will relay the opt-out request to the marketing agency
in question. In such a case, however, the requester
should be aware that his/her opt-out request could cause
the marketing agency to cease all further advertising
distributions to him/her. This could result in the requester
not receiving material or information that might be
of financial or other benefit from other organizations
that also employ the same agency. In relaying an opt-out
request to a third-party marketing agency, QFlooring
therefore accepts no responsibility for any consequences
to the requester arising from the actions of the agency.
TO AND CORRECTION OF PERSONAL INFORMATION
have the right to know what Personal Information QFlooring
has collected about them, how that information is being
used and to whom it has been disclosed, as well as to
verify and amend that information if it is incorrect.
An individual may make an access/correction request
by writing to QFlooring's Privacy Officer at the address
in this policy under the caption "Need More Information?"
Upon receiving the written request and a handling fee
of US$10.00, and where the identity of the requester
can be confirmed, information held by QFlooring that
is identifiable to the requester, as well as information
on all use and disclosures of that information, will
normally be released to the requester within 30 days,
except where that release is not required or is prohibited
by law. If necessary, QFlooring will correct the Personal
Information if requested to do so. Where an access/correction
request requires more extensive treatment, we will advise
the requester of the approximate cost of responding
to the request. The requester should provide enough
detail to enable QFlooring to confirm his/her identity.
I BE DENIED ACCESS TO MY PERSONAL INFORMATION?
rights to access your Personal Information are not absolute.
We may deny access:
denial of access is required or authorized by law;
granting you access would have an unreasonable impact
on other people's privacy;
protect our firm's rights and property; or
the request is frivolous or vexatious.
we deny your request for access to, or refuse a request
to correct Personal Information, we will explain why.
can visit the QFlooring website without registering for
membership or subscribing to any corporate communications.
We cannot guarantee the confidentiality or security of any
e-mail communications or information sent by you to us via
the website. If you wish to send us confidential information,
please notify us first to make arrangements.
Our website contains links to other sites, which are not
governed by this policy. You should read the individual
privacy policies of such websites, and make an informed
decision whether or not to use these sites based upon their
Like most other commercial websites, our website may monitor
traffic patterns, site usage and related site information.
We may automatically (i.e., not via registration) collect
or compile certain information when you access the website.
Examples of this type of information include the aggregate
and unique number of visitors to the website, the dates
and times of visits to the website, IP addresses and the
domains/countries of visitors, the pages of the website
visited and the content accessed, the type and version of
the browser and operating system used to access the site,
search engine and search terms used within the website or
to visit the website, referring sites, and HTTP errors generated.
We use this information in order to assess the usage of
our website and our marketing efforts, to optimize our website,
and to monitor our site's performance. We may provide such
information to our website contractors for these purposes.
We are committed to providing personalized products and
to store information about your web site visit. A cookie
is a small amount of text that is sent to your browser from
a web server and stored on your computer's hard drive. We
ask permission to place the cookie on your computer's hard
drive. If you agree by configuring your browser to accept
cookies, then your browser adds the text in a small file.
YOUR PERSONAL INFORMATION SECURE?
takes all reasonable steps to ensure that your Personal
Information is kept safe from loss, unauthorized access,
modification or disclosure. Among the steps we take in order
to protect your information are:
file access to personal information;
technological safeguards like security software and
firewalls to protect against hacking or unauthorized
computer access; and
- internal password and security policies.
OF CONTACT INFORMATION AND PERSONAL INFORMATION
Information will be retained in accordance with this
policy only for as long as may be necessary or relevant
for the identified purpose of collection, or as may
be required or permitted by law, after which time it
will be made anonymous or destroyed unless you further
consent to its continued retention.
CHANGES TO THIS
QFlooring regularly reviews all of its policies and procedures,
we may change this policy from time to time. QFlooring's
and regulations in effect January 1, 2004. QFlooring website
to view any changes to this policy. Material changes are
effective on the last revised date posted at the bottom
of this policy.
policy will be governed by the laws of the State of Ohio
and the laws of United States Of America applicable therein,
excluding any conflict of laws rules that would apply another
body of law. This policy constitutes and contains the entire
agreement between you and QFlooring with respect to its
subject matter and supersedes any prior oral or written
If any provision of this policy is held to be illegal or
unenforceable, that provision will be limited or eliminated
to the minimum extent necessary so that this policy will
otherwise remain in full force and effect and enforceable.
RESPONSIBILITY FOR PRIVACY
you are responsible for maintaining the secrecy of your
passwords and/or any Personal Information in your possession.
Always be careful and responsible regarding your Personal
you have any further questions or concerns about the privacy
of personal information at QFlooring, please feel free to
write to: Privacy Officer, QFlooring, 8868, Wildfire Court, Centerville, OH 45458, USA
revised Oct , 2012